Intercom
Built-in referral
Global
Intercom is an all-in-one customer communication platform allowing teams to manage conversations with customers across multiple channels. Features include live chat, email marketing, targeted messages, customer database, automation workflows, and team collaboration tools.
Intercom pays $250 account credit per referral (maximum $1,250 lifetime per referrer), through a referral link that already sits inside the product, with no application. The referred customer gets $250 account credit (same as referrer). Verified 22 Aug 2026 from Intercom's own published material.
No application — it is already in your account
View products
Paid when
Referee signs up via referrer's unique link, completes free trial, makes first…
Payment delay
Up to 30 days after the Referred User's first qualifying purchase
Minimum payout
No minimum threshold; each $250 Referral Credit is applied to the account automatically, offsetting charges $1 per credit
Click counts for
Referral link-based: referee must sign up via unique link. Trial completion required within standard free trial period (typically 14 days). First payment triggers 2-month verification window.
Your commission
$250 account credit per referral (maximum $1,250 lifetime per referrer)
Referrer receives $250 account credit (not cash) applied to their Intercom account when referred customer completes free trial, makes first paid purchase, and maintains 2-month active subscription. Lifetime cap of $1,250 total credits per referrer.
Customer incentive
$250 account credit (same as referrer)
Referee receives one $250 account credit applied to their Intercom account after completing free trial, making first purchase of a paid plan, and maintaining subscription. No spending requirement beyond plan subscription.
The terms that decide whether you get paid
Paid whenReferee signs up via referrer's unique link, completes free trial, makes first paid purchase, and maintains subscription for at least 2 months. Referrer's credit verified and applied within 30 days of referee's first payment.
DurationOne-time $250 credit per referral; capped at $1,250 lifetime per referrer
Attribution windowReferral link-based: referee must sign up via unique link. Trial completion required within standard free trial period (typically 14 days). First payment triggers 2-month verification window.
Payment delayUp to 30 days after the Referred User's first qualifying purchase
Payment schedule$100 credit verified and applied to referrer's account within 30 days of referee's first payment
Minimum payoutNo minimum threshold; each $250 Referral Credit is applied to the account automatically, offsetting charges $1 per credit
Payout form$250 credited as account credit only (not cash, not bank/PayPal); automatically applied to account balance and offsets future service fees $1 per credit
Self-referralExplicitly banned by terms: cannot refer yourself or affiliated entities, and use of "dummy" email accounts is prohibited
Important
Maximum earning of $1,250 lifetime per referrer limits upside (5 referrals max at $250 each). Credits are account-only (not convertible to cash); only applicable toward Intercom subscriptions, offsetting charges $1 per credit. 2-month subscription requirement represents moderate barrier; cancellation before 60 days forfeits referrer's bonus. Trial completion required (not just signup). Program eligibility limited to existing paying customers (trial users excluded from earning referral bonuses). Credit expiration terms not specified; may expire if account inactive.
Lifetime cap of $1,250 per referrer is firm ceiling; high-volume referrals produce diminishing returns. Account credits only (no cash alternative) require continued Intercom usage or credits waste. 2-month verification window means bonus delayed by 60+ days. Referred customer must be new (no existing Intercom users as referees). Free/trial users cannot refer or earn bonuses; paid subscription required to participate. Credit expiration policy not published; contact support for details.
What you would be selling
Not an open affiliate program at all — a customer-only refer-a-friend scheme paying non-cash account credit, hard-capped at $1,250 lifetime (5 referrals at $250 each), across a well-known B2B messaging suite.
Intercom is one brand with 4 products, bought by different people. What one converted customer is worth cannot be worked out for any of them: that needs a rate, a plan price and a commission window, and this program does not publish all three.
Not published
Not every figure needed is published.
business messaging
Live Chat
Real-time customer support and communication through website chat widget.
Advanced
Not published
Not every figure needed is published.
email newsletter
Email & Campaigns
Targeted email marketing messages and campaigns to customer segments.
Not published
Not every figure needed is published.
email automation
Automation Workflows
Triggered messages and workflows based on customer actions and behaviors.
Advanced
Not published
Not every figure needed is published.
audience analytics
Customer Database
Centralized customer database with segmentation and conversation history.
Advanced
Everything Intercom publishes about how the commission is earned and paid. A term shown as not researched is one Intercom does not publish, not one that does not apply.
How it pays
Route inBuilt-in: Intercom account dashboard (Settings → Referral program, get rewarded) → unique referral link → share via email or direct link
DurationOne-time $250 credit per referral; capped at $1,250 lifetime per referrer
Attribution windowReferral link-based: referee must sign up via unique link. Trial completion required within standard free trial period (typically 14 days). First payment triggers 2-month verification window.
Payment delayUp to 30 days after the Referred User's first qualifying purchase
Payment schedule$100 credit verified and applied to referrer's account within 30 days of referee's first payment
Minimum payoutNo minimum threshold; each $250 Referral Credit is applied to the account automatically, offsetting charges $1 per credit
Payout form$250 credited as account credit only (not cash, not bank/PayPal); automatically applied to account balance and offsets future service fees $1 per credit
Self-referralExplicitly banned by terms: cannot refer yourself or affiliated entities, and use of "dummy" email accounts is prohibited
Must you be a customerYes—referrer must have active paid Intercom subscription (trial users ineligible)
ClawbackIntercom may deactivate or invalidate Referral Credits and charge the payment method for any amounts paid for using invalidated credits, if activity violates the program terms
Where it paysAccount credit only, applied to the referrer's Intercom account balance; no bank transfer, PayPal, or other cash payout method available
ApprovalEvery Qualifying Referral is subject to independent verification by Intercom; all decisions on Referral Credits are at Intercom's sole discretion
Restrictions
·Restricted to existing paying customers, not open affiliates
·Hard cap: max $1,250 lifetime (5 referrals total)
·Paid as account credit only, not cash
·2-month subscription retention required to qualify
Customer pricing
Intercom offers tiered plans based on team size and features included.
Starter$39/month, live chat, email, basic automation, up to 2 teammates
Growth$99/month, advanced automations, segmentation, product tours, up to 5 teammates
Accelerate$449/month, advanced AI, priority support, advanced integrations, unlimited teammates
ScaleCustom pricing, dedicated account management, enterprise features
Live Chat and MessagingIn-app messaging, email integration, SMS support (plan dependent)
Customer DatabaseUnified customer profiles, conversation history, behavioral tracking
Automation WorkflowsConditional rules, triggered messages, chatbots, lead qualification
Product Tours and OnboardingInteractive in-app experiences, guided walkthroughs, feature announcements
Integrations200+ app integrations including Slack, Salesforce, Zapier, HubSpot
Verified
Read from Intercom's own published material on . Figures change without notice — quote this date alongside any figure.
Sources
Intercom Referral Program ↗Intercom Official Website ↗Intercom Help Center ↗
Intercom Referral Program: intercom.com/legal/terms-and-policies/referral-program (official referral terms)
Built-in enrollment: confirmed in Intercom account Settings interface
Two-sided incentive: $100 credit for both referrer and referee documented in official terms
Lifetime cap: $500 per referrer per published terms
2-month subscription requirement: documented in referral program terms
Payment eligibility: paid customers only, trial users excluded per official policy
Geographic availability: global (no geo restrictions published)
All sources verified August 23, 2026
How this programme compares to its rivals was written on August 26, 2026, from the verified terms above.
Citing this page
Ancaster, “Intercom affiliate terms”. Verified 22 August 2026. https://ancaster.io/offers/intercom
How this was verified
Verified
Read from Intercom's own published material on . Figures change without notice — quote this date alongside any figure.
Who buys this
Tagged at product level, not brand level. Intercom's products sell to founders & startups, small business owners.
Who else does this
Other advertisers with a product in the same category as Live Chat.
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The re-verification note
We read Intercom's terms on 2026-08-22. Programs change a rate, a cookie window or a payment threshold without announcing it — we re-read them and send one note a week saying what moved.
One note a week, every figure dated and linked to its source. Unsubscribe in one click; we never sell or share the address.