Intercom
Built-in referral
Global
Intercom is an all-in-one customer communication platform allowing teams to manage conversations with customers across multiple channels. Features include live chat, email marketing, targeted messages, customer database, automation workflows, and team collaboration tools.
Unified customer communication platform for sales, marketing, and support teams to manage conversations across email, chat, and messaging.
Intercom pays $100 account credit per referral (maximum $500 lifetime per referrer), through a referral link that already sits inside the product, with no application. Referee signs up via referrer's unique link, completes free trial, makes first paid purchase, and maintains subscription for at least 2 months. Referrer's credit verified and applied within 30 days of referee's first payment. The referred customer gets $100 account credit (same as referrer). Verified 22 Aug 2026 from Intercom's own published material.
Your commission
$100 account credit per referral (maximum $500 lifetime per referrer)
Referrer receives $100 account credit (not cash) applied to their Intercom account when referred customer completes free trial, makes first paid purchase, and maintains 2-month active subscription. Lifetime cap of $500 total credits per referrer.
Customer incentive
$100 account credit (same as referrer)
Referee receives $100 account credit applied to their Intercom account after completing free trial, making first purchase of a paid plan, and maintaining subscription. No spending requirement beyond plan subscription.
Paid whenReferee signs up via referrer's unique link, completes free trial, makes first paid purchase, and maintains subscription for at least 2 months. Referrer's credit verified and applied within 30 days of referee's first payment.
Must you be a customerYes—referrer must have active paid Intercom subscription (trial users ineligible)
DurationOne-time $100 credit per referral; recurring component if referee maintains subscription but capped at $500 lifetime per referrer
Commission generatedWhen referred customer completes free trial signup, makes first paid purchase, and maintains active subscription for minimum 2 months
Payment schedule$100 credit verified and applied to referrer's account within 30 days of referee's first payment
Cash-out minimum$100 credit (not cash; applies to Intercom account subscription costs only)
Payout rails$100 credited as account credit in referrer's and referee's Intercom accounts. Usable immediately toward subscription renewal or upgrade.
Attribution windowReferral link-based: referee must sign up via unique link. Trial completion required within standard free trial period (typically 14 days). First payment triggers 2-month verification window.
Important
Maximum earning of $500 lifetime per referrer limits upside (5 referrals max). Credits are account-only (not convertible to cash); only applicable toward Intercom subscriptions. 2-month subscription requirement represents moderate barrier; cancellation before 60 days forfeits referrer's bonus. Trial completion required (not just signup). Program eligibility limited to existing paying customers (trial users excluded from earning referral bonuses). Credit expiration terms not specified; may expire if account inactive.
Lifetime cap of $500 per referrer is firm ceiling; high-volume referrals produce diminishing returns. Account credits only (no cash alternative) require continued Intercom usage or credits waste. 2-month verification window means bonus delayed by 60+ days. Referred customer must be new (no existing Intercom users as referees). Free/trial users cannot refer or earn bonuses; paid subscription required to participate. Credit expiration policy not published; contact support for details.
The full terms
Everything Intercom publishes about how the commission is earned and paid. A term shown as not researched is one Intercom does not publish, not one that does not apply.
How it pays
Route inBuilt-in: Intercom account dashboard (Settings → Referral program, get rewarded) → unique referral link → share via email or direct link
Must you be a customerYes—referrer must have active paid Intercom subscription (trial users ineligible)
Commission basis$100 account credit per referral (both referrer and referee receive identical bonus)
DurationOne-time $100 credit per referral; recurring component if referee maintains subscription but capped at $500 lifetime per referrer
Commission generatedWhen referred customer completes free trial signup, makes first paid purchase, and maintains active subscription for minimum 2 months
Payment schedule$100 credit verified and applied to referrer's account within 30 days of referee's first payment
Cash-out minimum$100 credit (not cash; applies to Intercom account subscription costs only)
Payout rails$100 credited as account credit in referrer's and referee's Intercom accounts. Usable immediately toward subscription renewal or upgrade.
Attribution windowReferral link-based: referee must sign up via unique link. Trial completion required within standard free trial period (typically 14 days). First payment triggers 2-month verification window.
Self-referralBanned; only new Intercom customers eligible as referees. Existing paid users ineligible. Trial-only users cannot refer.
Customer pricing
What the customer pays. Every figure above is calculated from these prices.
Starter$39/month, live chat, email, basic automation, up to 2 teammates
Growth$99/month, advanced automations, segmentation, product tours, up to 5 teammates
Accelerate$449/month, advanced AI, priority support, advanced integrations, unlimited teammates
ScaleCustom pricing, dedicated account management, enterprise features
Live Chat and MessagingIn-app messaging, email integration, SMS support (plan dependent)
Customer DatabaseUnified customer profiles, conversation history, behavioral tracking
Automation WorkflowsConditional rules, triggered messages, chatbots, lead qualification
Product Tours and OnboardingInteractive in-app experiences, guided walkthroughs, feature announcements
Integrations200+ app integrations including Slack, Salesforce, Zapier, HubSpot
Verified
Read from Intercom's own published material on . Figures change without notice — quote this date alongside any figure.
Sources
Intercom Referral Program ↗Intercom Official Website ↗Intercom Help Center ↗
Intercom Referral Program: intercom.com/legal/terms-and-policies/referral-program (official referral terms)
Built-in enrollment: confirmed in Intercom account Settings interface
Two-sided incentive: $100 credit for both referrer and referee documented in official terms
Lifetime cap: $500 per referrer per published terms
2-month subscription requirement: documented in referral program terms
Payment eligibility: paid customers only, trial users excluded per official policy
Geographic availability: global (no geo restrictions published)
All sources verified August 23, 2026
Citing this page
Ancaster, “Intercom affiliate terms”. Verified 22 August 2026. https://ancaster.io/offers/intercom